Raticode

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Support ​

Raticode is built by one developer, in the open. Help happens on GitHub.

Check the guides first ​

  • Troubleshooting covers installation, providers, workflow validation, saved state and paired devices.
  • Installation has the unsigned-build prompts for macOS and Windows, and how to check a download against its checksum.
  • Search these guides with the search box at the top of the page.

Report a bug or ask for a feature ​

Open an issue at github.com/zacharyivie/Raticode/issues. For a bug, include:

  • the Raticode version (Settings > Developer lists runtime versions; for the CLI run Raticode --version) and your operating system;
  • what you did, what you expected and what happened instead;
  • the exact error text, and the workflow file if a workflow failed. Remove secrets, tokens and private paths first.

If the desktop app crashed, its crash screen has Open an issue, which fills in the error details for you to review.

Report a security problem ​

Don't put the details of a security problem in a public issue. Open an issue titled "Security report" that says only how to reach you, and the maintainer will arrange a private channel.

Releases and changes ​

Every desktop release, with its notes and checksums, is on GitHub Releases. Choose Watch > Custom > Releases on the repository to hear about new ones.